Mercedes-Benz Sprinter recall in Canada: Electrical issue could cause crash
In plain language
This recall affects certain 2019 Mercedes-Benz Sprinter vehicles in Canada. The wiring harness for the telematics control unit could get stuck, causing brake lights to stay on or the vehicle to shift without pressing the brake. This could lead to unexpected vehicle movement or confusion for other drivers, increasing the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Sprinter
Model: 2019 Mercedes-Benz Sprinter
Why this matters
Vehicle could move unexpectedly, increasing crash risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2019 Mercedes-Benz Sprinter
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Vehicle could move unexpectedly, increasing crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Vehicle could move unexpectedly, increasing crash risk
When was this product recalled?
This product was recalled on June 15, 2020.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2019 Mercedes-Benz Sprinter vehicles in Canada. The wiring harness for the telematics control unit could get stuck, causing brake lights to stay on or the vehicle to shift without pressing the brake. This could lead to unexpected vehicle movement or confusion for other drivers, increasing the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.