Subaru Outback and Legacy recall in Canada: rearview camera may stop working
In plain language
This recall affects certain 2020 Subaru Outback and Legacy vehicles in Canada. A software update could cause the Centre Information Display (CID) to go blank, which makes the rearview camera image disappear during reboots. This could reduce a driver's ability to see behind the vehicle while backing up, increasing the risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Subaru will notify owners by mail.
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Affected products
OUTBACK
Model: 2020 Subaru Outback
LEGACY
Model: 2020 Subaru Legacy
Why this matters
Rearview camera may not work, increasing crash risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2020 Subaru Legacy, 2020 Subaru Outback
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Rearview camera may not work, increasing crash risk
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Subaru will notify owners by mail.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Rearview camera may not work, increasing crash risk
When was this product recalled?
This product was recalled on June 15, 2020.
Is the Subaru brand affected by this recall?
Yes, Subaru products are affected by this recall. This recall affects certain 2020 Subaru Outback and Legacy vehicles in Canada. A software update could cause the Centre Information Display (CID) to go blank, which makes the rearview camera image disappear during reboots. This could reduce a driver's ability to see behind the vehicle while backing up, increasing the risk of a crash.