Transport Canada Recall - 2021340 -
In plain language
This recall affects certain 2021 Mercedes-Benz C-Class and E-Class convertible vehicles in Canada. The rear seat head restraints may not be properly assembled and could move or detach in a crash. This could increase the risk of injury. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Remove the rear seat head restraints and do not use the rear seats until repairs are completed.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Head restraints could detach in a crash, increasing injury risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Head restraints could detach in a crash, increasing injury risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Remove the rear seat head restraints and do not use the rear seats until repairs are completed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Head restraints could detach in a crash, increasing injury risk
When was this product recalled?
This product was recalled on June 15, 2021.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2021 Mercedes-Benz C-Class and E-Class convertible vehicles in Canada. The rear seat head restraints may not be properly assembled and could move or detach in a crash. This could increase the risk of injury. You can check if your vehicle is included and book a repair using the official notice.