Mercedes-Benz Sprinter recall in Canada: rearview camera may not display
In plain language
This recall affects certain 2019, 2020, and 2021 Mercedes-Benz Sprinter vehicles in Canada. A software problem could cause the rearview camera image not to appear on the central display when backing up. This could reduce a driver's ability to see behind the vehicle, increasing the risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Rearview camera may not display, increasing crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Rearview camera may not display, increasing crash risk
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Rearview camera may not display, increasing crash risk
When was this product recalled?
This product was recalled on June 15, 2022.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2019, 2020, and 2021 Mercedes-Benz Sprinter vehicles in Canada. A software problem could cause the rearview camera image not to appear on the central display when backing up. This could reduce a driver's ability to see behind the vehicle, increasing the risk of a crash.