Mercedes-Benz Sprinter recall in Canada: Powertrain issue could cause roll-away
In plain language
This recall affects certain 2019-2022 Mercedes-Benz Sprinter vehicles in Canada. The powertrain may allow the vehicle to roll away if the parking brake is not set after placing the transmission in "P" (Park). A parked vehicle that rolls away could create a risk of a crash or an injury. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Vehicle roll-away could create crash or injury risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Vehicle roll-away could create crash or injury risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Vehicle roll-away could create crash or injury risk
When was this product recalled?
This product was recalled on February 28, 2023.
Is the MERCEDES-BENZ brand affected by this recall?
Yes, MERCEDES-BENZ products are affected by this recall. This recall affects certain 2019-2022 Mercedes-Benz Sprinter vehicles in Canada. The powertrain may allow the vehicle to roll away if the parking brake is not set after placing the transmission in "P" (Park). A parked vehicle that rolls away could create a risk of a crash or an injury. You can check if your vehicle is included and book a repair using the official notice.