Volvo S60, XC60, XC90 recall in Canada: e-Call system may not warn of issues
In plain language
This recall affects certain 2023 Volvo S60, XC60, and XC90 vehicles in Canada. A software problem could cause a false "e-Call service required" message to display. This could prevent you from being warned about a real problem with the emergency calling system, delaying emergency response. Volvo will notify owners by mail.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Delay in emergency services response
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Delay in emergency services response
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Delay in emergency services response
When was this product recalled?
This product was recalled on April 4, 2023.
Is the Volvo brand affected by this recall?
Yes, Volvo products are affected by this recall. This recall affects certain 2023 Volvo S60, XC60, and XC90 vehicles in Canada. A software problem could cause a false "e-Call service required" message to display. This could prevent you from being warned about a real problem with the emergency calling system, delaying emergency response. Volvo will notify owners by mail.