Mercedes-Benz Sprinter recall in Canada: instrument cluster may stop working
In plain language
This recall affects certain 2019-2022 Mercedes-Benz Sprinter vehicles in Canada. A software problem could cause the instrument cluster not to work, so you may not see important vehicle information or warning messages. This could increase the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Instrument cluster may not display warnings, increasing crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Instrument cluster may not display warnings, increasing crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Instrument cluster may not display warnings, increasing crash risk
When was this product recalled?
This product was recalled on April 11, 2023.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2019-2022 Mercedes-Benz Sprinter vehicles in Canada. A software problem could cause the instrument cluster not to work, so you may not see important vehicle information or warning messages. This could increase the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.