RecallGuide.ca
    Vehicles••Updated Jan 3, 2026•VOLVO•Official source

    Volvo 9700 recall in Canada: Label may be incorrect

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    In plain language

    This recall affects certain 2016-2023 Volvo 9700 buses in Canada. The compliance label on these vehicles incorrectly states that they meet all U.S. and Canadian standards. However, the vehicles are fully compliant with Canadian standards and regulations, so this error does not affect safety.

    What to do

    • Check your VIN using the official notice.
    • Contact your dealer or manufacturer to schedule the free repair.

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    Affected products

    Specific affected products are listed in the official notice.

    Do I have this product?

    This recall applies to specific products. Details are listed in the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    This recall affects certain 2016-2023 Volvo 9700 buses in Canada. The compliance label on these vehicles incorrectly states that they meet all U.S. and Canadian standards. However, the vehicles are fully compliant with Canadian standards and regulations, so this error does not affect safety.

    What should consumers do?

    Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.

    When was this product recalled?

    This product was recalled on April 13, 2023.

    Is the VOLVO brand affected by this recall?

    Yes, VOLVO products are affected by this recall. This recall affects certain 2016-2023 Volvo 9700 buses in Canada. The compliance label on these vehicles incorrectly states that they meet all U.S. and Canadian standards. However, the vehicles are fully compliant with Canadian standards and regulations, so this error does not affect safety.