BMW X5 recall in Canada: head restraints may not lock
In plain language
This recall affects certain 2023 BMW X5 vehicles in Canada. Incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. This could cause the head restraints to move in a crash, increasing the risk of injury. BMW recommends not transporting people in these seats until repairs are done.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Head restraints may not lock, increasing injury risk in a crash
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Head restraints may not lock, increasing injury risk in a crash
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Head restraints may not lock, increasing injury risk in a crash
When was this product recalled?
This product was recalled on April 20, 2023.
Is the BMW brand affected by this recall?
Yes, BMW products are affected by this recall. This recall affects certain 2023 BMW X5 vehicles in Canada. Incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. This could cause the head restraints to move in a crash, increasing the risk of injury. BMW recommends not transporting people in these seats until repairs are done.