Ford F-Series recall in Canada: rearview camera may display wrong image
In plain language
This recall affects certain 2023 Ford F-250, F-350, and F-450 Super Duty trucks in Canada equipped with the Pro Trailer Hitch Assist feature. A software problem could cause the wrong rearview camera image to display when backing up. This could reduce a driver's ability to see behind the vehicle, increasing the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Reduced visibility could increase crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Reduced visibility could increase crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Reduced visibility could increase crash risk
When was this product recalled?
This product was recalled on March 6, 2025.
Is the FORD brand affected by this recall?
Yes, FORD products are affected by this recall. This recall affects certain 2023 Ford F-250, F-350, and F-450 Super Duty trucks in Canada equipped with the Pro Trailer Hitch Assist feature. A software problem could cause the wrong rearview camera image to display when backing up. This could reduce a driver's ability to see behind the vehicle, increasing the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.