RecallGuide.ca
    VehiclesUpdated Jan 3, 2026THOMAS BUILTOfficial source

    Transport Canada Recall - 2023539 - DAIMLER TRUCK NORTH AMERICA

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    In plain language

    This recall affects certain 2019-2024 Thomas Built Saf-T-Liner C2 Non-School Buses in Canada. The fasteners for the rear emergency exit door latch could loosen and detach. This could cause the door to open suddenly, increasing the risk of injuries. You can check if your vehicle is included and book a repair using the official notice.

    What to do

    • Check your VIN using the official notice.
    • Contact your dealer or manufacturer to schedule the free repair.
    • Contact Daimler Truck North America if you notice any missing bolts during your daily pre-trip inspection.

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    Affected products

    Specific affected products are listed in the official notice.

    Why this matters

    Emergency exit door may open suddenly

    Do I have this product?

    This recall applies to specific products. Details are listed in the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Emergency exit door may open suddenly

    What should consumers do?

    Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Contact Daimler Truck North America if you notice any missing bolts during your daily pre-trip inspection.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Emergency exit door may open suddenly

    When was this product recalled?

    This product was recalled on October 18, 2023.

    Is the THOMAS BUILT brand affected by this recall?

    Yes, THOMAS BUILT products are affected by this recall. This recall affects certain 2019-2024 Thomas Built Saf-T-Liner C2 Non-School Buses in Canada. The fasteners for the rear emergency exit door latch could loosen and detach. This could cause the door to open suddenly, increasing the risk of injuries. You can check if your vehicle is included and book a repair using the official notice.