VinFast VF 8 recall in Canada: software issue may cause loss of power
In plain language
This recall affects certain 2023 VinFast VF 8 vehicles in Canada. A software problem could cause the multimedia display to flicker and the transmission to shift to neutral while driving. This could lead to a sudden loss of power to the wheels, increasing the risk of a crash. VinFast has sent a wireless software update to each vehicle.
What to do
- Accept the over-the-air software update.
- Contact VinFast or a VinFast service center if you need assistance with the update.
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Affected products
VF 8
Model: 2023
Why this matters
Loss of power to wheels could increase crash risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2023
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of power to wheels could increase crash risk
What should consumers do?
Accept the over-the-air software update. Contact VinFast or a VinFast service center if you need assistance with the update.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of power to wheels could increase crash risk
When was this product recalled?
This product was recalled on February 23, 2024.
Is the VINFAST brand affected by this recall?
Yes, VINFAST products are affected by this recall. This recall affects certain 2023 VinFast VF 8 vehicles in Canada. A software problem could cause the multimedia display to flicker and the transmission to shift to neutral while driving. This could lead to a sudden loss of power to the wheels, increasing the risk of a crash. VinFast has sent a wireless software update to each vehicle.