Transport Canada Recall - 2023689 - MERCEDES-BENZ
In plain language
This recall affects certain 2019, 2020, and 2021 Mercedes-Benz Sprinter vehicles in Canada. The rear frame may be missing reinforcements, which could cause the frame to become damaged and change vehicle stability. This could lead to a loss of control or cause third-row seats to fail in a crash, increasing injury risk. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Change in vehicle stability could cause a loss of control; seat failure in a crash could increase injury risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Change in vehicle stability could cause a loss of control; seat failure in a crash could increase injury risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Change in vehicle stability could cause a loss of control; seat failure in a crash could increase injury risk
When was this product recalled?
This product was recalled on January 3, 2024.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2019, 2020, and 2021 Mercedes-Benz Sprinter vehicles in Canada. The rear frame may be missing reinforcements, which could cause the frame to become damaged and change vehicle stability. This could lead to a loss of control or cause third-row seats to fail in a crash, increasing injury risk. You can check if your vehicle is included and book a repair using the official notice.