Mercedes-Benz Sprinter recall in Canada: cargo partition wall may detach
In plain language
This recall affects certain 2020 Mercedes-Benz Sprinter vehicles in Canada. The cargo partition wall may not be properly attached. This could cause the wall or cargo to move in a crash, creating a risk of injury.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Sprinter
Model: 2020
Why this matters
Cargo that moves in a crash could create a risk of injury
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2020
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Cargo that moves in a crash could create a risk of injury
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Cargo that moves in a crash could create a risk of injury
When was this product recalled?
This product was recalled on January 3, 2024.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2020 Mercedes-Benz Sprinter vehicles in Canada. The cargo partition wall may not be properly attached. This could cause the wall or cargo to move in a crash, creating a risk of injury.