TEREX recall in Canada: turntable bolts may loosen and fail
In plain language
This recall affects certain 2023 TEREX HI-RANGER TC SERIES, HI-RANGER OPTIMA HRX SERIES, and XT PRO aerial devices in Canada. The turntable bolts may not have been tightened properly and could loosen or fail. This could cause the boom to fall, creating a risk of injury for operators and people nearby. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Perform a daily inspection of the bolts and do not use the aerial device if bolts are loose.
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Affected products
HI-RANGER TC SERIES
Model: 2023
HI-RANGER OPTIMA HRX SERIES
Model: 2023
XT PRO
Model: 2023
Why this matters
Boom could fall, creating injury risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2023
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Boom could fall, creating injury risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Perform a daily inspection of the bolts and do not use the aerial device if bolts are loose.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Boom could fall, creating injury risk
When was this product recalled?
This product was recalled on February 2, 2024.
Is the TEREX brand affected by this recall?
Yes, TEREX products are affected by this recall. This recall affects certain 2023 TEREX HI-RANGER TC SERIES, HI-RANGER OPTIMA HRX SERIES, and XT PRO aerial devices in Canada. The turntable bolts may not have been tightened properly and could loosen or fail. This could cause the boom to fall, creating a risk of injury for operators and people nearby. You can check if your vehicle is included and book a repair using the official notice.