Mercedes-Benz recall in Canada: engine may stall
In plain language
This recall affects certain 2020-2023 Mercedes-Benz GLE-Class and GLS-Class vehicles in Canada. A software problem could cause the engine to stall during a downshift, leading to a sudden loss of power to the wheels. This could increase the risk of a crash.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Sudden loss of power to wheels could increase crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Sudden loss of power to wheels could increase crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Sudden loss of power to wheels could increase crash risk
When was this product recalled?
This product was recalled on February 26, 2024.
Is the MERCEDES-BENZ brand affected by this recall?
Yes, MERCEDES-BENZ products are affected by this recall. This recall affects certain 2020-2023 Mercedes-Benz GLE-Class and GLS-Class vehicles in Canada. A software problem could cause the engine to stall during a downshift, leading to a sudden loss of power to the wheels. This could increase the risk of a crash.