Jayco and Entegra Coach recall in Canada: rearview camera may not display
In plain language
This recall affects certain 2023-2024 Jayco Solstice and Entegra Coach Expanse motorhomes in Canada. A software problem could cause the rearview camera image not to display when backing up. This could reduce a driver's ability to see behind the vehicle, increasing the risk of a crash.
What to do
- Jayco will notify owners by mail.
- Take your motorhome to a Ford dealership to replace the rearview camera.
- The dealer will also modify the rearview camera wiring and install a software update.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Rearview camera may not display, increasing crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Rearview camera may not display, increasing crash risk
What should consumers do?
Jayco will notify owners by mail. Take your motorhome to a Ford dealership to replace the rearview camera. The dealer will also modify the rearview camera wiring and install a software update.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Rearview camera may not display, increasing crash risk
When was this product recalled?
This product was recalled on March 20, 2024.
Is the JAYCO brand affected by this recall?
Yes, JAYCO products are affected by this recall. This recall affects certain 2023-2024 Jayco Solstice and Entegra Coach Expanse motorhomes in Canada. A software problem could cause the rearview camera image not to display when backing up. This could reduce a driver's ability to see behind the vehicle, increasing the risk of a crash.