Mercedes-Benz Sprinter recall in Canada: 12V battery connection may overheat
In plain language
This recall affects certain 2023 Mercedes-Benz Sprinter vehicles in Canada. The quick release fastener for the 12V battery ground connection may not have been tightened properly. This could cause the connection to overheat and melt, or lead to a sudden loss of power to the wheels. An overheating connection could create a fire risk, and a loss of power could increase the risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fire risk; Loss of power could increase crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk; Loss of power could increase crash risk
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk; Loss of power could increase crash risk
When was this product recalled?
This product was recalled on April 3, 2024.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2023 Mercedes-Benz Sprinter vehicles in Canada. The quick release fastener for the 12V battery ground connection may not have been tightened properly. This could cause the connection to overheat and melt, or lead to a sudden loss of power to the wheels. An overheating connection could create a fire risk, and a loss of power could increase the risk of a crash.