Mercedes-Benz Sprinter recall in Canada: brake booster may not work
In plain language
This recall affects certain 2024 Mercedes-Benz Sprinter electric vehicles in Canada. A software problem could cause the brake booster failsafe mode not to work properly. This could lead to a sudden increase in brake pedal force and longer stopping distances, increasing the risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Mercedes-Benz will notify owners by mail.
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Affected products
Sprinter
Model: 2024
Why this matters
Brake booster may not work, increasing stopping distance
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2024
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Brake booster may not work, increasing stopping distance
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Mercedes-Benz will notify owners by mail.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Brake booster may not work, increasing stopping distance
When was this product recalled?
This product was recalled on June 4, 2024.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2024 Mercedes-Benz Sprinter electric vehicles in Canada. A software problem could cause the brake booster failsafe mode not to work properly. This could lead to a sudden increase in brake pedal force and longer stopping distances, increasing the risk of a crash.