Mercedes-Benz recall in Canada: high-voltage battery may lose power
In plain language
This recall affects certain 2023 and 2024 Mercedes-Benz EQS Sedan, EQE Sedan, EQE SUV, and EQS SUV vehicles in Canada. A software problem could cause the main contactors for the high-voltage battery to open. This could lead to a sudden loss of power to the wheels, increasing the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
Get alerts for recalls like this
Get email alerts when new recalls affect products in this category.
Affected products
Specific affected products are listed in the official notice.
Why this matters
Sudden loss of power to wheels could increase crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Sudden loss of power to wheels could increase crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Sudden loss of power to wheels could increase crash risk
When was this product recalled?
This product was recalled on June 3, 2024.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2023 and 2024 Mercedes-Benz EQS Sedan, EQE Sedan, EQE SUV, and EQS SUV vehicles in Canada. A software problem could cause the main contactors for the high-voltage battery to open. This could lead to a sudden loss of power to the wheels, increasing the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.