RAM ProMaster recall in Canada: sliding door may be missing support beam
In plain language
This recall affects certain 2021, 2022, 2023, and 2024 RAM ProMaster vehicles in Canada. The passenger-side sliding door may be missing a support beam, and the tire and loading information label may not list the correct seating capacity. This could reduce the door's strength in a crash and increase the risk of injuries. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Door structure not strong enough could increase injury risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Door structure not strong enough could increase injury risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Door structure not strong enough could increase injury risk
When was this product recalled?
This product was recalled on June 17, 2024.
Is the RAM brand affected by this recall?
Yes, RAM products are affected by this recall. This recall affects certain 2021, 2022, 2023, and 2024 RAM ProMaster vehicles in Canada. The passenger-side sliding door may be missing a support beam, and the tire and loading information label may not list the correct seating capacity. This could reduce the door's strength in a crash and increase the risk of injuries. You can check if your vehicle is included and book a repair using the official notice.