Lexus NX and RX recall in Canada: front seat head restraints may detach
In plain language
This recall affects certain 2024-2025 Lexus NX 250, NX 350, NX 350H, RX 350, and RX 350H vehicles in Canada. The front seat head restraints may not have been made correctly and could move or detach in a crash. This could increase the risk of injury. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Head restraints could detach in a crash, increasing injury risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Head restraints could detach in a crash, increasing injury risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Head restraints could detach in a crash, increasing injury risk
When was this product recalled?
This product was recalled on July 8, 2024.
Is the Lexus brand affected by this recall?
Yes, Lexus products are affected by this recall. This recall affects certain 2024-2025 Lexus NX 250, NX 350, NX 350H, RX 350, and RX 350H vehicles in Canada. The front seat head restraints may not have been made correctly and could move or detach in a crash. This could increase the risk of injury. You can check if your vehicle is included and book a repair using the official notice.