Mercedes-Benz Sprinter recall in Canada: suspension may cause loss of control
In plain language
This recall affects certain 2023 Mercedes-Benz Sprinter vehicles in Canada. The U-bolts that attach the rear axle to the suspension may not have been manufactured properly, causing the axle to slide. This could lead to poor handling and a loss of control, creating a risk of a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Mercedes-Benz will notify owners by mail.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Loss of control could create the risk of a crash
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of control could create the risk of a crash
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Mercedes-Benz will notify owners by mail.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of control could create the risk of a crash
When was this product recalled?
This product was recalled on July 10, 2024.
Is the MERCEDES-BENZ brand affected by this recall?
Yes, MERCEDES-BENZ products are affected by this recall. This recall affects certain 2023 Mercedes-Benz Sprinter vehicles in Canada. The U-bolts that attach the rear axle to the suspension may not have been manufactured properly, causing the axle to slide. This could lead to poor handling and a loss of control, creating a risk of a crash.