Transport Canada Recall - 2024523 - MERCEDES-BENZ
In plain language
This recall affects certain 2024 Mercedes-Benz E-Class and CLE-Class vehicles in Canada. A software problem could cause the cross-traffic alert system not to work, meaning it may not brake automatically when backing out of a parking space. This could increase the risk of a crash. Mercedes-Benz will provide a wireless software update to fix this issue.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Cross-traffic alert system may not work, increasing crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Cross-traffic alert system may not work, increasing crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Cross-traffic alert system may not work, increasing crash risk
When was this product recalled?
This product was recalled on September 25, 2024.
Is the MERCEDES-BENZ brand affected by this recall?
Yes, MERCEDES-BENZ products are affected by this recall. This recall affects certain 2024 Mercedes-Benz E-Class and CLE-Class vehicles in Canada. A software problem could cause the cross-traffic alert system not to work, meaning it may not brake automatically when backing out of a parking space. This could increase the risk of a crash. Mercedes-Benz will provide a wireless software update to fix this issue.