RAM ProMaster recall in Canada: software issue may cause loss of power
In plain language
This recall affects certain 2024 RAM ProMaster battery electric vehicles in Canada. A software problem could cause a sudden loss of power to the wheels. This could increase the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
ProMaster
Model: 2024 RAM ProMaster
Why this matters
Sudden loss of power could increase crash risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2024 RAM ProMaster
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Sudden loss of power could increase crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Sudden loss of power could increase crash risk
When was this product recalled?
This product was recalled on October 2, 2024.
Is the RAM brand affected by this recall?
Yes, RAM products are affected by this recall. This recall affects certain 2024 RAM ProMaster battery electric vehicles in Canada. A software problem could cause a sudden loss of power to the wheels. This could increase the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.