Ford Explorer recall in Canada: rearview camera may not display
In plain language
This recall affects certain 2025 Ford Explorer vehicles in Canada. A software issue could cause the rearview camera image not to display when backing up. This could increase the risk of a crash. Ford will notify owners and provide a software update.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
EXPLORER
Model: 2025
Why this matters
Rearview camera not displaying could increase crash risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2025
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Rearview camera not displaying could increase crash risk
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Rearview camera not displaying could increase crash risk
When was this product recalled?
This product was recalled on November 5, 2024.
Is the FORD brand affected by this recall?
Yes, FORD products are affected by this recall. This recall affects certain 2025 Ford Explorer vehicles in Canada. A software issue could cause the rearview camera image not to display when backing up. This could increase the risk of a crash. Ford will notify owners and provide a software update.