Mercedes-Benz Sprinter recall in Canada: powertrain may fail
In plain language
This recall affects certain 2024 Mercedes-Benz Sprinter eSprinter models in Canada. The drive gear in the rear axle drivetrain may not be properly welded, which could cause a loss of power to the wheels. This could also allow the vehicle to move when parked without the parking brake. A loss of power or unexpected movement could cause injury or a crash.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Loss of power to wheels, vehicle may move when parked
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of power to wheels, vehicle may move when parked
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of power to wheels, vehicle may move when parked
When was this product recalled?
This product was recalled on February 24, 2025.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2024 Mercedes-Benz Sprinter eSprinter models in Canada. The drive gear in the rear axle drivetrain may not be properly welded, which could cause a loss of power to the wheels. This could also allow the vehicle to move when parked without the parking brake. A loss of power or unexpected movement could cause injury or a crash.