Mercedes-Benz recall in Canada: High-voltage starter generator may turn off
In plain language
This recall affects certain 2024-2025 Mercedes-Benz S Class, AMG GT, and GLC Class vehicles in Canada. A software problem could cause the high-voltage starter generator to turn off. This could lead to a sudden loss of power to the wheels, increasing the risk of a crash.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
S Class
Model: 2024 Mercedes-Benz S Class, 2025 Mercedes-Benz S Class
AMG GT
Model: 2024 Mercedes-Benz AMG GT, 2025 Mercedes-Benz AMG GT
GLC Class
Model: 2024 Mercedes-Benz GLC Class, 2025 Mercedes-Benz GLC Class
Why this matters
Loss of power to wheels could increase crash risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2024 Mercedes-Benz AMG GT, 2024 Mercedes-Benz GLC Class, 2024 Mercedes-Benz S Class, 2025 Mercedes-Benz AMG GT, 2025 Mercedes-Benz GLC Class, 2025 Mercedes-Benz S Class
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of power to wheels could increase crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of power to wheels could increase crash risk
When was this product recalled?
This product was recalled on March 10, 2025.
Is the Mercedes-Benz brand affected by this recall?
Yes, Mercedes-Benz products are affected by this recall. This recall affects certain 2024-2025 Mercedes-Benz S Class, AMG GT, and GLC Class vehicles in Canada. A software problem could cause the high-voltage starter generator to turn off. This could lead to a sudden loss of power to the wheels, increasing the risk of a crash.