VehiclesUpdated Jan 3, 2026Volkswagen, AudiOfficial source

    Transport Canada Recall - 2025099 - VOLKSWAGEN

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    In plain language

    This recall affects certain 2021-2023 Volkswagen ID.4 and 2022-2023 Audi Q4 e-tron vehicles in Canada. A software problem could prevent the 'N' (Neutral) gear position from displaying on the instrument cluster. This could cause the vehicle to roll away if the brakes are not used. You can check if your vehicle is included and book a repair using the official notice.

    What to do

    • Check your VIN using the official notice.
    • Contact your dealer or manufacturer to schedule the free repair.
    • Use the parking brake and confirm the indicator light is on when you park.

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    Affected products

    Specific affected products are listed in the official notice.

    Why this matters

    Vehicle rollaway could cause injury or a crash

    Do I have this product?

    This recall applies to specific products. Details are listed in the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Vehicle rollaway could cause injury or a crash

    What should consumers do?

    Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Use the parking brake and confirm the indicator light is on when you park.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Vehicle rollaway could cause injury or a crash

    When was this product recalled?

    This product was recalled on March 10, 2025.

    Is the Volkswagen, Audi brand affected by this recall?

    Yes, Volkswagen, Audi products are affected by this recall. This recall affects certain 2021-2023 Volkswagen ID.4 and 2022-2023 Audi Q4 e-tron vehicles in Canada. A software problem could prevent the 'N' (Neutral) gear position from displaying on the instrument cluster. This could cause the vehicle to roll away if the brakes are not used. You can check if your vehicle is included and book a repair using the official notice.