Volkswagen ID.4 and Audi Q4 e-tron recall in Canada: on-board charger may fail
In plain language
This recall affects certain 2024 Audi Q4 e-tron, 2024 Volkswagen ID.4, and 2025 Audi Q4 e-tron vehicles in Canada. The on-board charger could fail, which would prevent the 12V battery from charging and could lead to a loss of power to the wheels. This could increase the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Loss of power to the wheels could increase crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of power to the wheels could increase crash risk
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of power to the wheels could increase crash risk
When was this product recalled?
This product was recalled on March 10, 2025.
Is the Volkswagen brand affected by this recall?
Yes, Volkswagen products are affected by this recall. This recall affects certain 2024 Audi Q4 e-tron, 2024 Volkswagen ID.4, and 2025 Audi Q4 e-tron vehicles in Canada. The on-board charger could fail, which would prevent the 12V battery from charging and could lead to a loss of power to the wheels. This could increase the risk of a crash. You can check if your vehicle is included and book a repair using the official notice.