Segway P100SU recall in Canada: front fork may fail
In plain language
This recall affects certain 2023 Segway P100SU electric kickscooters in Canada. A part within the front fork may not have been manufactured properly, which could cause the fork stem to fail. This could lead to a loss of control or a fall from the scooter. Segway advises not to ride your scooter until repairs are completed.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Do not ride your scooter until the recall repairs have been completed.
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Affected products
P100SU
Model: 2023 Segway P100SU
Date codes: 2308, 2310, 2311
Why this matters
Loss of control could cause injury or a crash
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 2308, 2310, 2311
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2023 Segway P100SU
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Loss of control could cause injury or a crash
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Do not ride your scooter until the recall repairs have been completed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Loss of control could cause injury or a crash
When was this product recalled?
This product was recalled on April 15, 2025.
Is the SEGWAY brand affected by this recall?
Yes, SEGWAY products are affected by this recall. This recall affects certain 2023 Segway P100SU electric kickscooters in Canada. A part within the front fork may not have been manufactured properly, which could cause the fork stem to fail. This could lead to a loss of control or a fall from the scooter. Segway advises not to ride your scooter until repairs are completed.