Mercedes-Benz recall in Canada: Alerting system may not work properly
In plain language
This recall affects certain 2023 Mercedes-Benz EQS Sedan, EQE SUV, and EQS SUV vehicles in Canada. A software problem could cause the vehicle alerting system to make the wrong sound when reversing. This could increase the risk of a crash or injury.
What to do
- Contact your dealer or manufacturer to schedule the free repair.
- Mercedes-Benz will notify owners by mail.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Vehicle alerting system may not work properly, increasing crash risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Vehicle alerting system may not work properly, increasing crash risk
What should consumers do?
Contact your dealer or manufacturer to schedule the free repair. Mercedes-Benz will notify owners by mail.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Vehicle alerting system may not work properly, increasing crash risk
When was this product recalled?
This product was recalled on June 11, 2025.
Is the MERCEDES-BENZ brand affected by this recall?
Yes, MERCEDES-BENZ products are affected by this recall. This recall affects certain 2023 Mercedes-Benz EQS Sedan, EQE SUV, and EQS SUV vehicles in Canada. A software problem could cause the vehicle alerting system to make the wrong sound when reversing. This could increase the risk of a crash or injury.