Mustang Mach-E recall in Canada: electronic door latches may stay locked
In plain language
This recall affects certain 2021-2025 Ford Mustang Mach-E vehicles in Canada. The electronic door latches could stay locked, preventing doors from opening from the outside or occupants from exiting. This could delay emergency responders or slow occupants from exiting, increasing the risk of injury.
What to do
- Check your VIN using the official notice.
- Contact your dealer or manufacturer to schedule the free repair.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Doors may not open, delaying emergency access or exit
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Doors may not open, delaying emergency access or exit
What should consumers do?
Check your VIN using the official notice. Contact your dealer or manufacturer to schedule the free repair. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Doors may not open, delaying emergency access or exit
When was this product recalled?
This product was recalled on July 3, 2025.
Is the FORD brand affected by this recall?
Yes, FORD products are affected by this recall. This recall affects certain 2021-2025 Ford Mustang Mach-E vehicles in Canada. The electronic door latches could stay locked, preventing doors from opening from the outside or occupants from exiting. This could delay emergency responders or slow occupants from exiting, increasing the risk of injury.