New Flyer bus recall in Canada: Emergency exits may be insufficient
In plain language
This recall affects certain New Flyer XD35, XD40, XE40, XHE40, and XHE60 buses from various model years in Canada. The buses may not have enough emergency exits or the exits may be in the wrong location. This could slow exit from the bus in an emergency, increasing the risk of injury. New Flyer will notify owners, and corrective actions are being developed.
What to do
- Contact your dealer or manufacturer for more information.
- Follow any safety instructions in the notice.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Missing or incorrectly located emergency exits could slow exit, increasing injury risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Missing or incorrectly located emergency exits could slow exit, increasing injury risk
What should consumers do?
Contact your dealer or manufacturer for more information. Follow any safety instructions in the notice.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Missing or incorrectly located emergency exits could slow exit, increasing injury risk
When was this product recalled?
This product was recalled on October 24, 2025.
Is the NEW FLYER brand affected by this recall?
Yes, NEW FLYER products are affected by this recall. This recall affects certain New Flyer XD35, XD40, XE40, XHE40, and XHE60 buses from various model years in Canada. The buses may not have enough emergency exits or the exits may be in the wrong location. This could slow exit from the bus in an emergency, increasing the risk of injury. New Flyer will notify owners, and corrective actions are being developed.