New Flyer bus recall in Canada: Fire risk from high voltage battery
In plain language
This recall involves New Flyer XE40 and XE60 electric transit buses sold in Canada. They are being recalled because the high voltage battery cells could short circuit, creating a fire risk. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Set the maximum charge setting of your bus at 75% until the interim repair is completed.
- Contact New Flyer for an interim repair to install advanced diagnostic software.
- Follow New Flyer's instructions for the final corrective actions.
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Affected products
XE40
Model: 2021, 2024
XE60
Model: 2024
Why this matters
Fire risk from high voltage battery
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2021, 2024
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk from high voltage battery
What should consumers do?
Stop using the product immediately. Set the maximum charge setting of your bus at 75% until the interim repair is completed. Contact New Flyer for an interim repair to install advanced diagnostic software. Follow New Flyer's instructions for the final corrective actions.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk from high voltage battery
When was this product recalled?
This product was recalled on October 6, 2025.
Is the New Flyer brand affected by this recall?
Yes, New Flyer products are affected by this recall. This recall involves New Flyer XE40 and XE60 electric transit buses sold in Canada. They are being recalled because the high voltage battery cells could short circuit, creating a fire risk. Stop using the product and follow the return/repair steps in the official notice.