RAM ProMaster recall in Canada: Loss of power to wheels
In plain language
This recall involves certain 2024 and 2025 RAM ProMaster battery electric vehicles sold in Canada. They are being recalled because a software problem could cause the differential housing to become damaged, leading to a sudden loss of power to the wheels. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the vehicle immediately.
- Contact FCA Canada to arrange an inspection and repair.
- Take your vehicle to a dealership to have the electric drive module inspected and replaced if necessary.
- Ensure the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit is updated.
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Affected products
ProMaster
Model: 2024 RAM ProMaster, 2025 RAM ProMaster
Why this matters
Risk of crash due to sudden loss of power to wheels
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2024 RAM ProMaster, 2025 RAM ProMaster
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Risk of crash due to sudden loss of power to wheels
What should consumers do?
Stop using the vehicle immediately. Contact FCA Canada to arrange an inspection and repair. Take your vehicle to a dealership to have the electric drive module inspected and replaced if necessary. Ensure the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit is updated.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Risk of crash due to sudden loss of power to wheels
When was this product recalled?
This product was recalled on October 10, 2025.
Is the RAM brand affected by this recall?
Yes, RAM products are affected by this recall. This recall involves certain 2024 and 2025 RAM ProMaster battery electric vehicles sold in Canada. They are being recalled because a software problem could cause the differential housing to become damaged, leading to a sudden loss of power to the wheels. Stop using the product and follow the return/repair steps in the official notice.