NOVA BUS recall in Canada: High voltage issue
In plain language
This recall involves 2022 and 2023 NOVA BUS LFS Artic electric transit buses sold in Canada. They are being recalled because a problem with the auxiliary heater contactor box could cause the high-voltage system to shut down, leading to a loss of power to the wheels. A loss of power could increase the risk of a crash or injury to passengers during transfer.
What to do
- Nova Bus will notify owners by mail.
- Follow instructions to replace the auxiliary heater contactor box.
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Affected products
LFS Artic
Model: 2022, 2023
Why this matters
Crash risk; Injury risk
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 2022, 2023
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Crash risk; Injury risk
What should consumers do?
Nova Bus will notify owners by mail. Follow instructions to replace the auxiliary heater contactor box.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Crash risk; Injury risk
When was this product recalled?
This product was recalled on October 22, 2025.
Is the NOVA BUS brand affected by this recall?
Yes, NOVA BUS products are affected by this recall. This recall involves 2022 and 2023 NOVA BUS LFS Artic electric transit buses sold in Canada. They are being recalled because a problem with the auxiliary heater contactor box could cause the high-voltage system to shut down, leading to a loss of power to the wheels. A loss of power could increase the risk of a crash or injury to passengers during transfer.