ALTEC aerial devices and digger derricks recall in Canada: Fall risk
In plain language
This recall involves ALTEC AT SERIES, D3000, AM SERIES, and AN SERIES aerial devices and digger derricks sold in Canada. They are being recalled because the cable step wire ropes could fail, causing the step to detach. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check that the cable entry step(s) are properly secured until repairs are completed.
- Contact Altec Service to inspect and, if necessary, replace the entry step(s).
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fall risk
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall risk
What should consumers do?
Stop using the product immediately. Check that the cable entry step(s) are properly secured until repairs are completed. Contact Altec Service to inspect and, if necessary, replace the entry step(s).
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall risk
When was this product recalled?
This product was recalled on October 22, 2025.
Is the ALTEC brand affected by this recall?
Yes, ALTEC products are affected by this recall. This recall involves ALTEC AT SERIES, D3000, AM SERIES, and AN SERIES aerial devices and digger derricks sold in Canada. They are being recalled because the cable step wire ropes could fail, causing the step to detach. Stop using the product and follow the return/repair steps in the official notice.