TRUBLUE iQ and iQ+ Auto Belay Devices recall in Canada: fall hazard
In plain language
This recall involves TRUBLUE iQ and iQ+ Auto Belay Devices sold in Canada. They are being recalled because a component may cause impaired retraction, posing a fall hazard. Stop using the product and contact Head Rush Technologies for a free inspection and repair.
What to do
- Stop using the product immediately.
- Check the model and serial numbers to see if your device is affected.
- Contact Head Rush Technologies for a free inspection and repair.
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Affected products
TRUBLUE iQ LT (12.5m)
Model: iQ LT (12.5m)
TRUBLUE iQ XL (20m)
Model: iQ XL (20m)
TRUBLUE iQ+ LT (12.5m with catch and hold brake)
Model: iQ+ LT (12.5m with catch and hold brake)
TRUBLUE iQ+ XL (20m with catch and hold brake)
Model: iQ+ XL (20m with catch and hold brake)
Why this matters
Fall hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: iQ LT (12.5m), iQ XL (20m), iQ+ LT (12.5m with catch and hold brake), iQ+ XL (20m with catch and hold brake)
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
Stop using the product immediately. Check the model and serial numbers to see if your device is affected. Contact Head Rush Technologies for a free inspection and repair.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on March 12, 2025.
Is the TRUBLUE brand affected by this recall?
Yes, TRUBLUE products are affected by this recall. This recall involves TRUBLUE iQ and iQ+ Auto Belay Devices sold in Canada. They are being recalled because a component may cause impaired retraction, posing a fall hazard. Stop using the product and contact Head Rush Technologies for a free inspection and repair.