Ultraview DM3 Monitor recall in Canada: Fire risk
In plain language
This recall involves the Ultraview DM3 Monitor sold in Canada. It's being recalled because the lithium-ion battery can overheat and cause a fire. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Contact the manufacturer if you require additional information.
- Replace batteries older than two years or that no longer hold a charge.
- Replace damaged batteries immediately.
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Affected products
Ultraview DM3 Monitor
Model: 91330
Lot: More than 10 numbers, contact manufacturer.
Why this matters
Fire risk due to battery defect
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: More than 10 numbers, contact manufacturer.
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 91330
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire risk due to battery defect
What should consumers do?
Stop using the product immediately. Contact the manufacturer if you require additional information. Replace batteries older than two years or that no longer hold a charge. Replace damaged batteries immediately.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire risk due to battery defect
When was this product recalled?
This product was recalled on October 9, 2024.
Is the Zoe Medical, Incorporated brand affected by this recall?
Yes, Zoe Medical, Incorporated products are affected by this recall. This recall involves the Ultraview DM3 Monitor sold in Canada. It's being recalled because the lithium-ion battery can overheat and cause a fire. Stop using the product and follow the return/repair steps in the official notice.