Air exchanger recall in Canada: Fire hazard
In plain language
This recall involves air exchangers sold under various brand names in Canada. They are being recalled because a safety device may not work, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the company website to determine if your product is affected.
- Turn off the air exchanger.
- Apply online to the Safety Upgrade Program to receive a current-limiting adapter or arrange for an equipment upgrade.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fire hazard
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop using the product immediately. Check the company website to determine if your product is affected. Turn off the air exchanger. Apply online to the Safety Upgrade Program to receive a current-limiting adapter or arrange for an equipment upgrade.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on November 27, 2024.
Is the Venmar brand affected by this recall?
Yes, Venmar products are affected by this recall. This recall involves air exchangers sold under various brand names in Canada. They are being recalled because a safety device may not work, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.