Indigo mug and houseware recall in Canada: mould contamination
In plain language
This recall involves various Indigo-branded ceramic mugs, mug ornaments, and houseware products sold in Canada. They are being recalled because mould may be present under the glazed surface. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Return the products to an Indigo store for a full refund.
- Contact Indigo by calling 1-833-463-4461 or emailing service@indigo.ca.
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Affected products
BEARY BEST POLAR BEAR MUG
UPC: 882709750390
MEOW AND YOU MUG
UPC: 882709569862
OWL YOU NEED IS LOVE
UPC: 882709750369
FAWN'D OF YOU DEER MUG
UPC: 882709750352
MILLION BUCKS MOOSE MUG
UPC: 882709750376
DIAGONAL LARGE MUG NAVY
UPC: 882709793199, 882709793205
DIAGONAL RUSTIC MUG INDIGO BLUE
UPC: 882709793212
CAREFUL NOVEL MUG
UPC: 882709745426
GOOD EARTH MUG WILDFLOWER
UPC: 882709745471
RED TRADIONALIST GEO MUG
UPC: 882709745402
BEST BROTHER MUG ORNAMENT
UPC: 882709786757
BEST SISTER MUG ORNAMENT
UPC: 882709786788
BEST GRANDMA MUG ORNAMENT
UPC: 882709786795
BEST GRANDPA MUG ORNAMENT
UPC: 882709786740
BEST MOM MUG ORNAMENT
UPC: 882709786771
BEST FATHER MUG ORNAMENT
UPC: 882709786764
PAW PRINT MUG ORNAMENT
UPC: 882709641674
HOUSE COOKIE JAR
UPC: 882709786399
RIDGED STONEWARE OVAL PLATTER BLACK
UPC: 882709659129
RIDGED OVAL PLATTER IVORY
UPC: 882709657439
RIDGED CASSEROLE POT BLACK
UPC: 882709659310
BRIE BAKER IVORY
UPC: 882709786108
CAKESTAND TUSCANY GOLD
UPC: 882709784272
PITCHER TUSCANY GOLD
UPC: 882709784289
RIDGED PITCHER BLACK
UPC: 882709659112
CHARGER PLATE CELADON
UPC: 882709787037
CHARGER PLATE ECRU OLIVE
UPC: 882709787051
CHARGER PLATE MATCHA
UPC: 882709787044
CHARGER PLATE RED
UPC: 882709792291
Why this matters
Mould contamination
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 882709569862, 882709641674, 882709657439, 882709659112, 882709659129, 882709659310, 882709745402, 882709745426, 882709745471, 882709750352, 882709750369, 882709750376, 882709750390, 882709784272, 882709784289, 882709786108, 882709786399, 882709786740, 882709786757, 882709786764, 882709786771, 882709786788, 882709786795, 882709787037, 882709787044, 882709787051, 882709792291, 882709793199, 882709793205, 882709793212
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Mould contamination
What should consumers do?
Stop using the product immediately. Return the products to an Indigo store for a full refund. Contact Indigo by calling 1-833-463-4461 or emailing service@indigo.ca.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Mould contamination
When was this product recalled?
This product was recalled on January 31, 2023.
Is the Indigo brand affected by this recall?
Yes, Indigo products are affected by this recall. This recall involves various Indigo-branded ceramic mugs, mug ornaments, and houseware products sold in Canada. They are being recalled because mould may be present under the glazed surface. Stop using the product and follow the return steps in the official notice.