Toshiba AC adapters recall in Canada: Fire and burn hazard
In plain language
This recall involves various Toshiba-brand AC adapters sold in Canada. They are being recalled because they pose a fire and burn hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Dispose of all affected AC Adapters.
- Contact DCI for a free replacement AC adapter.
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Affected products
Toshiba-brand AC adapters
Model: G71C0009S110, G71C0009S111, G71C0009S112, G71C0009S113, G71C0009S114, G71C0009S115, G71C0009S210, G71C0009S212, G71C0009S214, G71C0009S410, G71C0009S411, G71C0009S412, G71C0009S413, G71C0009S414, G71C0009S415, G71C0009T110, G71C0009T111, G71C0009T112, G71C0009T113, G71C0009T114, G71C0009T115, G71C0009T116, G71C0009T117, G71C0009T210, G71C0009T212, G71C000AE110, G71C000AE111, G71C000AE112, G71C000AE113, G71C000AE210, G71C000AE212, G71C000AE410, G71C000AE411, G71C000AE412, G71C000AE413, G71C000AR110, G71C000AR210, G71C000AR310, G71C000AR410, G71C000AS110, G71C000AS410, G71C000BY110, G71C000BZ110, G71C000DH110, G71C000DH410, G71C000DJ110, G71C000DJ410, G71C000DM110, G71C000DM410, G71C000DN110, G71C000DN410
Date codes: Year 2008 Month 4 to Year 2012 Month 12, Year 2008 Week 15 to Year 2012 Week 53
Why this matters
Fire and burn hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: Year 2008 Month 4 to Year 2012 Month 12, Year 2008 Week 15 to Year 2012 Week 53
- 3
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: G71C0009S110, G71C0009S111, G71C0009S112, G71C0009S113, G71C0009S114, G71C0009S115, G71C0009S210, G71C0009S212, G71C0009S214, G71C0009S410, G71C0009S411, G71C0009S412, G71C0009S413, G71C0009S414, G71C0009S415, G71C0009T110, G71C0009T111, G71C0009T112, G71C0009T113, G71C0009T114, G71C0009T115, G71C0009T116, G71C0009T117, G71C0009T210, G71C0009T212, G71C000AE110, G71C000AE111, G71C000AE112, G71C000AE113, G71C000AE210, G71C000AE212, G71C000AE410, G71C000AE411, G71C000AE412, G71C000AE413, G71C000AR110, G71C000AR210, G71C000AR310, G71C000AR410, G71C000AS110, G71C000AS410, G71C000BY110, G71C000BZ110, G71C000DH110, G71C000DH410, G71C000DJ110, G71C000DJ410, G71C000DM110, G71C000DM410, G71C000DN110, G71C000DN410
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire and burn hazard
What should consumers do?
Stop using the product immediately. Dispose of all affected AC Adapters. Contact DCI for a free replacement AC adapter.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire and burn hazard
When was this product recalled?
This product was recalled on February 21, 2024.
Is the Toshiba brand affected by this recall?
Yes, Toshiba products are affected by this recall. This recall involves various Toshiba-brand AC adapters sold in Canada. They are being recalled because they pose a fire and burn hazard. Stop using the product and follow the return/repair steps in the official notice.