VIVO Mount-Play5 Speaker Wall Mounts recall in Canada: fall and injury hazard
In plain language
This recall involves VIVO Mount-Play5 Speaker Wall Mounts sold in Canada. It's being recalled because the wall mount's ledge can loosen, causing speakers to fall and posing an injury hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Immediately remove speakers from the wall mount.
- Contact VIVO for a free repair kit, a replacement wall mount, or a full refund.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fall and injury hazard
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall and injury hazard
What should consumers do?
Stop using the product immediately. Immediately remove speakers from the wall mount. Contact VIVO for a free repair kit, a replacement wall mount, or a full refund.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall and injury hazard
When was this product recalled?
This product was recalled on August 1, 2019.
Is the VIVO brand affected by this recall?
Yes, VIVO products are affected by this recall. This recall involves VIVO Mount-Play5 Speaker Wall Mounts sold in Canada. It's being recalled because the wall mount's ledge can loosen, causing speakers to fall and posing an injury hazard. Stop using the product and follow the return/repair steps in the official notice.