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    Vivohome Adult Portable Bed Rails recall in Canada: Entrapment hazard

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    In plain language

    This recall involves Vivohome Adult Portable Bed Rails sold in Canada. They are being recalled because users can become entrapped, which could lead to asphyxiation. Stop using the product and follow the return steps in the official notice.

    What to do

    • Consumers should immediately stop using the recalled products and contact Vivohome for a refund. Consumers should write “RECALLED” on the rails with a permanent marker and then dispose of the recalled product in accordance with municipal waste guidelines.For more information, consumers can contact Vivohome by telephone at 1-866-848-6463, from 9 a.m. to 5 p.m. PT, or by email at support@3qmart.com.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

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    Affected products

    • Vivohome Adult Portable Bed Rails

      Model: VH1316CA-WC

      Lot: 20230801001

    Why this matters

    Entrapment hazard

    Do I have this product?

    This recall only applies to specific products. Follow the steps below to check.

    1. 1

      Check the product name

      Make sure your product name matches one of the affected products listed above.

    2. 2

      Check the lot number

      Lot numbers identify specific production batches.

      Affected lots: 20230801001

    3. 3

      Check the model number

      Model numbers are typically on the product label or packaging.

      Affected models: VH1316CA-WC

    If your product matches one or more of the details above, it may be affected by this recall.

    If your product does not match these details, it is not affected by this recall.

    When in doubt, always check the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Entrapment hazard

    What should consumers do?

    Consumers should immediately stop using the recalled products and contact Vivohome for a refund. Consumers should write “RECALLED” on the rails with a permanent marker and then dispose of the recalled product in accordance with municipal waste guidelines.For more information, consumers can contact Vivohome by telephone at 1-866-848-6463, from 9 a.m. to 5 p.m. PT, or by email at support@3qmart.com.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Entrapment hazard

    When was this product recalled?

    This product was recalled on December 16, 2025.

    Is the Vivohome brand affected by this recall?

    Yes, Vivohome products are affected by this recall. This recall involves Vivohome Adult Portable Bed Rails sold in Canada. They are being recalled because users can become entrapped, which could lead to asphyxiation. Stop using the product and follow the return steps in the official notice.