Continuous glucose monitor recall in Canada: alerts may not work
In plain language
This recall involves continuous glucose monitoring smart device software applications used in Canada. They are being recalled because safety alerts on smart devices may not work as expected, which could lead to serious health issues. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check your alert settings and volume.
- Refer to your device's manual to ensure alerts are working.
- Contact the manufacturer if you notice an issue with alerts.
- Report any issues to Health Canada.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Inaccurate test or measurement results
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Inaccurate test or measurement results
What should consumers do?
Stop using the product immediately. Check your alert settings and volume. Refer to your device's manual to ensure alerts are working. Contact the manufacturer if you notice an issue with alerts. Report any issues to Health Canada.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Inaccurate test or measurement results
When was this product recalled?
This product was recalled on March 19, 2025.