White-Rodgers recalls Sensi Wi-Fi Thermostats in Canada: Fire hazard
In plain language
This recall involves First-Generation Emerson branded Sensi Wi-Fi Thermostats sold in Canada. It's being recalled because the thermostat can be damaged by household line voltage, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.
What to do
- Stop using the product immediately.
- Check the model number and date code on the back of the thermostat.
- Contact White-Rodgers for a free repair or replacement.
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Affected products
First-Generation Emerson branded Sensi Wi-Fi Thermostats
UPC: 786710549335, 786710549762
Model: 1F86U-42WF, UP500W
Date codes: 1416 to 1536
Why this matters
Fire hazard
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the UPC code
The UPC is the barcode number on the packaging.
Affected UPCs: 786710549335, 786710549762
- 3
Check the date code
Date codes are usually printed near the best-before date or on the packaging seam.
Affected date codes: 1416 to 1536
- 4
Check the model number
Model numbers are typically on the product label or packaging.
Affected models: 1F86U-42WF, UP500W
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
Fire hazard
What should consumers do?
Stop using the product immediately. Check the model number and date code on the back of the thermostat. Contact White-Rodgers for a free repair or replacement.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fire hazard
When was this product recalled?
This product was recalled on December 12, 2018.
Is the Emerson brand affected by this recall?
Yes, Emerson products are affected by this recall. This recall involves First-Generation Emerson branded Sensi Wi-Fi Thermostats sold in Canada. It's being recalled because the thermostat can be damaged by household line voltage, posing a fire hazard. Stop using the product and follow the return/repair steps in the official notice.