Consumer productsUpdated Jan 3, 2026woomOfficial source

    woom bicycles recall in Canada: fall hazard

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    In plain language

    This recall involves woom OFF, OFF AIR, and ORIGINAL bicycles sold in Canada. They are being recalled because the crank can break, which could cause a fall. Stop using the product and follow the return/repair steps in the official notice.

    What to do

    • Stop using the product immediately.
    • Contact woom Bikes USA for a replacement/repair kit.
    • Visit the woom website for more information and to register for the recall.

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    Affected products

    Specific affected products are listed in the official notice.

    Why this matters

    Fall hazard

    Do I have this product?

    This recall applies to specific products. Details are listed in the official notice.

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    Frequently Asked Questions

    Why was this product recalled?

    Fall hazard

    What should consumers do?

    Stop using the product immediately. Contact woom Bikes USA for a replacement/repair kit. Visit the woom website for more information and to register for the recall.

    Where was the product sold?

    This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.

    Is there a health risk?

    Yes, there may be a health risk. Fall hazard

    When was this product recalled?

    This product was recalled on December 3, 2024.

    Is the woom brand affected by this recall?

    Yes, woom products are affected by this recall. This recall involves woom OFF, OFF AIR, and ORIGINAL bicycles sold in Canada. They are being recalled because the crank can break, which could cause a fall. Stop using the product and follow the return/repair steps in the official notice.