ZIGZAG, ZIGZAG PLUS and ZILLON recall in Canada: fall hazard
In plain language
This recall involves ZIGZAG, ZIGZAG PLUS, and ZILLON mechanical Prusiks and lanyards sold in Canada. They are being recalled because they may slip, causing a fall. Stop using the product and follow the return or exchange steps in the official notice.
What to do
- Stop using the product immediately.
- Follow the Safety Alert inspection procedures on www.petzl.com.
- Contact Petzl America, Inc. for an exchange or refund.
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Affected products
Specific affected products are listed in the official notice.
Why this matters
Fall hazard
Do I have this product?
This recall applies to specific products. Details are listed in the official notice.
Frequently Asked Questions
Why was this product recalled?
Fall hazard
What should consumers do?
Stop using the product immediately. Follow the Safety Alert inspection procedures on www.petzl.com. Contact Petzl America, Inc. for an exchange or refund.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
Yes, there may be a health risk. Fall hazard
When was this product recalled?
This product was recalled on November 25, 2021.
Is the ZIGZAG, ZIGZAG PLUS, ZILLON brand affected by this recall?
Yes, ZIGZAG, ZIGZAG PLUS, ZILLON products are affected by this recall. This recall involves ZIGZAG, ZIGZAG PLUS, and ZILLON mechanical Prusiks and lanyards sold in Canada. They are being recalled because they may slip, causing a fall. Stop using the product and follow the return or exchange steps in the official notice.