ZO Skin Health Hydroquinone product recall in Canada
In plain language
This recall involves several ZO Skin Health Hydroquinone products sold in Canada. They are being recalled because products containing hydroquinone greater than 2% now require a prescription and valid market authorization to be sold in Canada. Stop using the product and follow the return steps in the official notice.
What to do
- Stop using the product immediately.
- Check the lot numbers if provided.
- Return the product as instructed.
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Affected products
Melamix TM; Melamin TM Cream
Lot: 8191A, 8151F, 8093B, 7051C, 6280A, 8176A, 8157A, 8066A, 7158C, 7041A
Melamin-C Skin Bleaching & Correcting Cream With 20% Vitamin C
Lot: 8129A
Zo Multi-Therapy Hydroquinone System Cream
Lot: 709
Do I have this product?
This recall only applies to specific products. Follow the steps below to check.
- 1
Check the product name
Make sure your product name matches one of the affected products listed above.
- 2
Check the lot number
Lot numbers identify specific production batches.
Affected lots: 709, 8129A, 8191A, 8151F, 8093B, 7051C, 6280A, 8176A, 8157A, 8066A, 7158C, 7041A
If your product matches one or more of the details above, it may be affected by this recall.
If your product does not match these details, it is not affected by this recall.
When in doubt, always check the official notice.
Frequently Asked Questions
Why was this product recalled?
This recall involves several ZO Skin Health Hydroquinone products sold in Canada. They are being recalled because products containing hydroquinone greater than 2% now require a prescription and valid market authorization to be sold in Canada. Stop using the product and follow the return steps in the official notice.
What should consumers do?
Stop using the product immediately. Check the lot numbers if provided. Return the product as instructed.
Where was the product sold?
This product was sold in Canada. For specific retailers or distribution areas, please check the official recall notice linked on this page.
Is there a health risk?
A potential safety risk has been identified with this product. Stop using it immediately and follow the instructions in the official recall notice.
When was this product recalled?
This product was recalled on August 15, 2019.
Is the ZO Skin Health brand affected by this recall?
Yes, ZO Skin Health products are affected by this recall. This recall involves several ZO Skin Health Hydroquinone products sold in Canada. They are being recalled because products containing hydroquinone greater than 2% now require a prescription and valid market authorization to be sold in Canada. Stop using the product and follow the return steps in the official notice.